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In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 working days from the date you enrol in the course. 

Should you wish to cancel within the first 14 days, refund requests should be made in writing via the form above and a full refund will be provided within 14 working days from receipt of any valid request.

In the event that one or more coaching sessions (e.g. a Q&A or Accountability Call) have already taken place within the first 14 days following your enrollment, you are still entitled to request a refund but the value of any training delivered shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the programme. The value of any sessions which have been provided will be determined pro-rata.

Requests for refunds must be made in writing via the form above within the defined refund period as listed above.

If you receive your money back you must delete every copy of the product and materials that you have downloaded as well as copies you have placed on other devices or media.

Being removed or banned from the Circle group does not entitle you to a refund of your Just Start Now® enrolment fee.

If you are entitled to a refund, we will refund your money within two weeks of notice to us.

Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than Euros, you may be liable for the costs of exchange.


It is our intention that the Just Start Now® course and community will run on a continuous basis. Should we decide to draw the programme to a close at any point we will endeavour to provide 6 months notice. Vicky Shilling Ltd reserves all rights to cancel the programme for any reason without prior notice. In such circumstances, if the cancellation occurs part way through a month when you are on a payment plan, then any balance outstanding shall be refunded pro-rata.

*Refund Terms and Conditions

You can find the full terms and conditions here.