JUST START NOW® TERMS
The terms and conditions set out below apply to the services offered by Vicky Shilling Ltd for its Just Start Now course and community. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Vicky Shilling Ltd (“we”, “our” or “us”) provide services to you, as purchaser of Just Start Now®. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.
"Lifetime Access" means ongoing and complete access to the Just Start Now course for the life of the programme, not for your life or the life of Vicky Shilling. This is ongoing access at no additional charge until the course is no longer offered, at which time all members will be given at least 6 months notice before the programme is closed. Any future closure of the programme or community in the future does not affect the refund policy and does not entitle members to any form of refund.
JUST START NOW® DETAILS
Prior to enrolling into Just Start Now®, you must read these terms and conditions in full. The terms cannot be varied and in proceeding to make your purchase you will be deemed to have accepted the terms.
COURSE AND COMMUNITY OUTLINE
Just Start Now® is an exclusive course and community which provides strategic and streamlined support and guidance to wellness entrepreneurs. The aim of Just Start Now is to provide accountability and clear strategic direction via methods which are simple to implement into business and which allow business owners to take action confidently.
Just Start Now has five core focus pillars around which the training and resources have been created. These are: clarity, packaging and pricing, selling, your sites and connection.
COURSE AND COMMUNITY SPECIFICS
Just Start Now includes access to:
i) Monthly Group Coaching Q&A and Accountability Calls
ii) Resource Library
iii) Private Circle community
Monthly Group Coaching Q&A and Accountability Calls
Each month there will be one live Q&A session and one live accountability session led by Vicky Shilling, Wellness Business Mentor who specialises in creating sustainable, scalable strategy and marketing systems for businesses in the wellness sector. Vicky has an extensive background in blogging and the health and wellness sector. Vicky’s strengths lie in helping those at the early stages of business (start-up to three years) to consider their marketing options and create strategies which convert into sales.
The coaching and accountability calls will usually be hosted by Vicky or by another professional in the industry. The calls take place according to this schedule
via Zoom (usually for 60 minutes) and will provide a structured environment in which to assess and plan goals and actions, or provide the opportunity for members to ask questions and get support live. In advance of the calls, members are encouraged to post questions in the Facebook group so that you can obtain support throughout the month, between live calls.
The aim of the live calls is to provide members with business strategy, information and tools for them to use to grow and develop their business and also to provide accountability and the opportunity to ask questions. Each person’s business approach is individual and personal to them and their business and whilst the strategies and techniques will provide help and support, it is not intended that one live training session will provide a complete change or resolution to any problems. Business strategy is something which is ongoing and it will be each member’s personal responsibility to apply what is shared and taught in the Just Start Now® course and community to their personal circumstances.
Vicky Shilling makes no guarantees or claims as to the success of any participant in the course and community. The aim is to provide ongoing support, discuss evidence-based marketing strategies and provide a welcoming environment to discuss any difficulties or blocks which arise from time to time in business.
Access to Training Resources via the Resource Library
Just Start Now® is designed to support wellness entrepreneurs and small business owners with practical and mindset support to start, grow and scale their business. Shortly after enrolling you will be granted access to the resources area which is filled with 50+ hours of pre-recorded training tutorials.
The training material is structured to support you with finding clarity on who you serve, packaging up and pricing your offers and connecting effectively with ideal customers. Some of the tutorials have more of a coaching focus, whereas other tutorials provide screen-by-screen ‘how-to’ teaching and guidance.
Once you enroll in the course you have open access to all resources without restriction. It is recommended that you review the resources and work through them at your own pace. The resources have been created as a result of hours of training and coaching entrepreneurs and it is anticipated that the resources are comprehensive and cover all key areas of running a business. As a result, there will not be new resources added each month. Should there be an area in which you need additional support, then please make a request and further training can be added if required.
Private Circle Community
Members will have access to a private Circle community to support them as part of their access to the Just Start Now® course. The intention of the Circle group is to provide a community support network and enhance the course experience.
From time to time Vicky Shilling may post in the group and offer support but there is no guarantee that posts will be responded to or a Circle mailbox monitored. The substantive coaching support will be delivered in the monthly live coaching sessions.
Please be aware that as Vicky Shilling does not own exclusive rights to access Circle, no guarantees can be made that the Circle group will be available at any specific time.
The cost of Just Start Now® is €1720 if paid in full, or €1800 paid in 6 monthly instalments of €300. If paying by instalment, payment will be taken automatically each month via standing order from the account you choose when you enrol into the programme. There is no joining fee.
The additional sums attached to the payment by instalment option do not represent a penalty credit sum but reflect the cost for the administrative time which the Mentor is required to pay for the additional steps taken to manage payments by instalment.
In accepting the terms of this Agreement, the Client is confirming to pay the entire programme fee which will total €1,800 if payment by instalment is sought. There will not be a refund, discount or option for part-payment of services if the Client decides not to proceed with using the course and community services.
REFUNDS AND CANCELLATION
In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 working days from the date you enrol in the course.
Should you wish to cancel within the first 14 days, refund requests should be made in writing via the Refund Request form
and a full refund will be provided within 14 working days from receipt of any valid request.
In the event that one or more coaching sessions (e.g. a Q&A or Accountability Call) have already taken place within the first 14 days following your enrollment, you are still entitled to request a refund but the value of any training delivered shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the programme. The value of any sessions which have been provided will be determined pro-rata.
Requests for refunds must be made in writing via the Refund Request Form
within the defined refund period as listed above.
If you receive your money back you must delete every copy of the product and materials that you have downloaded as well as copies you have placed on other devices or media.
Being removed or banned from the Circle group does not entitle you to a refund of your Just Start Now® enrolment fee.
If you are entitled to a refund, we will refund your money within two weeks of notice to us.
Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than Euros, you may be liable for the costs of exchange.
It is our intention that the Just Start Now® course and community will run on a continuous basis. Should we decide to draw the programme to a close at any point we will endeavour to provide 6 months notice. Vicky Shilling Ltd reserves all rights to cancel the programme for any reason without prior notice. In such circumstances, if the cancellation occurs part way through a month when you are on a payment plan, then any balance outstanding shall be refunded pro-rata.
PRIVACY, CONFIDENTIALITY AND INTELLECTUAL PROPERTY
During your time in the Just Start Now® course and community you may have access to confidential information, in particular the business and/or personal affairs of other participants in the programme. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavors to prevent the publication of, any information which could be considered confidential, relating to any other member which is disclosed within the membership or you become aware of as a result of your enrollment.
You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the programme. You also accept that Vicky Shilling Ltd cannot be held responsible for any disclosure by any other member to a third party.
Trade marks used in Just Start Now® belong to their respective owners. You must not use any trademark displayed on the website, Circle group or course resources area without the express written permission of us or the third-party owner.
Your enrollment in Just Start Now® includes one ticket to one Just Start Now® Live event.
Cancellation policy: Tickets are non-refundable but completely transferable. If you require your ticket to be transferred to someone else, please email their full name and email address to email@example.com
no less than 3 working days prior to the event.
Event: Vicky Shilling Ltd reserves the right to change the Just Start Now® Live event at any time, this includes location. In the unlikely event that this will happen, every effort will be made to ensure an event of equivalent standard in a reasonable distance from the original location.
Behaviour: Vicky Shilling Ltd reserves the right to prohibit entry or eject any person from the Venue based on behaviour deemed inappropriate by Vicky Shilling Ltd staff and/or its agents and others working under its authority.
Image Release: In registering for Just Start Now® Live, you grant permission to Vicky Shilling Ltd, its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/likeness. You understand these images may be used for promotional, news, online/multimedia, research and/or educational purposes by and for Vicky Shilling Ltd. You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, Vicky Shilling Ltd and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video. If you do not agree to the above image release, you must advise Vicky Shilling Ltd by email as soon as possible at firstname.lastname@example.org
It is the intention that Just Start Now® will continue to run indefinitely. From time to time, such as during Bank Holidays or seasonal holiday periods, the training sessions may vary or the timetable may alter.
Should you have any questions the most prompt and effective way to gain support will be the Circle community from the other participants and members of Vicky Shilling Ltd’s team. Throughout the programme Vicky Shilling will be available by email on weekdays between 10am and 4pm (subject to holiday periods). Vicky Shilling or someone from the Vicky Shilling Ltd team will respond to any requests for support made by email as soon as possible and within 48 hours of any requests made during the availability hours stated.
It is requested that at all times your behaviour towards others is polite and respectful. Vicky Shilling will not be held responsible for the behaviour or actions of any members. Should your behaviour be deemed offensive or inappropriate Vicky Shilling reserves the right to remove you from the course and community with immediate effect.
If you have a complaint about Just Start Now® this should be made to made in writing to email@example.com
We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the membership services. These written terms shall constitute the entire agreement between us.
We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Wherever possible, changes will be notified to you at least 7 days in advance.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by Irish Law. The Courts of Ireland have exclusive jurisdiction over any matter and proceedings arising out of the terms of this membership.